Shipping policy
. Processing Time
All orders are processed and shipped within 3 business days (Monday–Friday, excluding holidays).
You will receive a shipping confirmation email with tracking details once your order has been dispatched.
If we experience a high volume of orders, processing times may be slightly delayed — but we always aim to ship as quickly as possible.
2. Shipping Time
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Most U.S. orders are delivered within 5 business days after shipment.
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Delivery time may vary depending on your location and USPS service conditions.
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Please note that delivery estimates exclude weekends and holidays.
(Example: If you order on Monday, your package is typically shipped by Thursday and delivered by the following Tuesday.)
3. Shipping Carrier
We primarily ship through USPS (United States Postal Service) for reliable and nationwide delivery.
In certain cases, we may use other carriers (UPS, FedEx) for faster or international deliveries.
4. Shipping Rates
Shipping fees are calculated at checkout and displayed before payment.
We occasionally offer free shipping promotions — please refer to your checkout page for current offers.
5. Tracking Your Order
Once your order has shipped, you will receive an email with your USPS tracking number.
You can track your package at any time via:
🔗 https://www.usps.com/
6. Lost or Delayed Packages
If your package is delayed or missing, please contact our support team at support@naturenewborn.com.
We will help you track your shipment or, if necessary, send a replacement after confirming the status with USPS.
7. International Shipping (Optional Section)
Currently, we primarily ship within the United States.
For international orders, delivery time typically ranges from 7–15 business days depending on customs and destination.
8. Contact Us
If you have any shipping-related questions, please contact us at:
📧 service@naturenewborn.com
